Terms of Service
1. Acceptance of Terms
By accessing or using Baffa Baffa website, products, or services, you agree to be bound by these Terms of Service and all additional policies referenced herein.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
3. Products and Availability
All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
4. Pricing and Payments
- Prices are listed in Nigerian Naira (₦) and may change without notice.
- We accept major payment methods displayed at checkout.
- All payments must be authorized and valid.
5. Orders and Cancellations
- We reserve the right to refuse or cancel any order at our discretion.
- If an order is cancelled after payment, a full refund will be issued.
6. Shipping and Delivery
- Shipping times are estimates and not guaranteed.
- We are not responsible for delays caused by shipping carriers or customs.
7. Returns and Refunds
Please see our full Return & Refund Policy below.
8. Intellectual Property
All content on this website (images, logos, designs, text, etc.) is the property of Baffa Baffa and may not be used without written permission.
9. Prohibited Activities
You agree not to:
- Use the site for any unlawful purpose
- Attempt to hack, disrupt, or compromise the website
- Misuse product images or brand content
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy.
12. Changes to Terms
We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated terms.
13. Contact Information
Email: contact@baffabaffa.com
Instagram: @baffabaffa
Return & Refund Policy
We want you to love everything you buy from Baffa Baffa. If something isn’t right, we’re here to help.
- Eligibility for ReturnItems can be returned within 14 days of delivery if unused, in original packaging, and in the same condition as received.
- Non-Returnable ItemsUnderwear, swimwear, earrings, personalized/custom items, and sale/clearance products are final sale.
- Refund ProcessOnce we receive and approve your return, a full refund will be issued to your original payment method within 7–10 business days. Original shipping fees are non-refundable.
- How to ReturnEmail us at contact@baffabaffa.com to start the process. You are responsible for return shipping costs (except for defective/damaged items).
- Defective or Wrong ItemsContact us within 48 hours of delivery with photos. We’ll cover return shipping and send a replacement or full refund.
Questions? Reach us anytime at contact@baffabaffa.com
Thank you for choosing Baffa Baffa ♡